In July last year, I reviewed and blacklisted Trim Down Club, an online weight loss community program. I arrived at the scam verdict not because of the scammy advertising and the shady nature of the company’s identity, but because of the very negative feedback from people who used the program. Now the company has reached out to Contra Health Scam through their Director of Client Relations Adam Feldman to address the issues raised by the unsatisfied users.
Right now you’ll be reading an article by Feldman defending his company and listing out what they have done to improve their program and address the grievances of their customers.
Trim Down Club’s Defense
Hi all, my name is Adam Feldman, Director of Client Relations at the Trim Down Club. I spend a lot of my time helping people lose weight. So, you might ask yourself why I took the time to write this article today? Well, I reached out to Obinna Ossai the Founder of Contra Health Scam because he was worried about some of the critical feedback that we received over the years. While others might have taken offense to this, I must say that I can’t thank him enough for allowing me to address these concerns as well as to give you a full understanding of what we do at the Trim Down Club.
Let me start by saying that the Trim Down Club is not meant to be a “get-skinny-quick” scheme. It’s not a fad diet and it’s not meant to make you lose tons of weight overnight. The Trim Down Club was built to provide people with the tools and support they need to lose weight naturally, the way that their body was intended to.
Here’s how we do this:
Menu Planner
Our most popular and effective tool would have to be our Menu Planner application. Not only do you get to build a menu using your favorite foods, you also get to choose from hundreds of tasty recipes that are dietitian-approved AND loved by our members. This helps ensure that you get a menu that fits you and not a menu that you have to bend over backwards to follow. At this point you are probably wondering how you can lose weight from eating the foods that you love? Well, each menu follows these simple principles below:
- 3 snacks and 3 meals a day
- Each meal is perfectly balanced by carbs, proteins, and fats to keep your body in fat burning mode
- Portion sizes are based on your specific dietary needs
Live Forums
The Menu Planner is an essential element of our weight-loss plan, but there’s another important factor in getting results: the human element. That’s why we’ve incorporated Live Forums into our site. We’ve created a supportive community to meet likeminded people striving to reach similar goals. Having others keep you accountable is critical to making any change, so this thriving community is a leading attraction for the majority of our members. It’s even a place where you can get immediate answers from registered dietitians about anything related to living a healthy lifestyle.
Look how far we have come!
Looking back, we’re very thankful to have had the opportunity to help thousands of people reach their weight loss goals. But, I must admit that it wasn’t all smooth sailing, and we did receive some critical feedback, but this has helped us take our program to new heights.
One example of this would be when some of our members accidentally ordered more add-on products than they originally wanted to. This was a bit surprising given that you have to actually enter your credit card details and physically accept the add-on. But, we tried to understand what might be causing this by focusing on our sign-up process from a member’s perspective. And, the members were right! The process used the word “free” in a confusing way, which was missed by our team. This brought us back down to earth and showed us that we are human. Then, we immediately removed this mistake and it has really helped our members understand what they are signing up for.
Another way that we took critical reviews and turned them into something positive, was when we started to get concerns from members that we were sending them too many discounted offers for health and wellness products that can help them speed up their results. At first, we found that many of our members liked and even bought these offers, but the few that didn’t were quite upset. As with the reviews about the pricing, we tried to put ourselves in our members’ shoes. And, we found that the offers, although they were heavily discounted, were a bit pushy. So, with this in mind, we decided to remove these offers and increase the number of free tips and material that we provided to our members. We found that this helped increase customer satisfaction by 15% and provided our members much more value for their money!
What are you waiting for?
I know that no two people are exactly alike, and the only way to get results is to find a way that works with your unique lifestyle. This kind of personal touch is exactly why we created the Trim Down Club. You deserve to have a new, slimmer, healthier, more energetic you!
And, I want you to know that you have nothing to lose other than your unwanted weight. To ensure your full satisfaction, we provide our members with a 60-day money back guarantee where you can cancel your membership at any time!
Please do me a really big favor and let me know after you join the Trim Down Club. I really want to make sure that you get off to the best start possible. My personal email is: adam.feldman@trimdownclub.com
I look forward to hearing from you and to helping you get the body you desire and deserve!
To your health and success,
Adam Feldman
Director of Client Relations,
Trim Down Club
Fate of Trim Down Club
Now that you have heard it from the horse’s mouth, the next question now is, what is the fate of Trim Down Club here on Contra Health Scam?
First off, I like it when product owners come forward to defend themselves and their products when they get negative feedback or bad reviews. I have to credit Adam Feldman for approaching Contra Health Scam with humility and respect, despite my scathing review of his company. As you read from his defense, Trim Down Club admitted to making costly mistakes that ended up hurting their reputation. Now they have done something to correct the mistakes … and are now actively addressing the negative reviews of their company currently littering the web.
I’m going to give them a chance to prove that they have improved their program so Trim Down Club is officially off Contra Health Scam’s Blacklist. However, there is still this issue about the scammy advertising and shady identity of their company so they should also do something about it to improve customer confidence. My initial review of Trim Down Club will NOT be taken down for now, but it has been updated to reflect the current situation of things and archived.
Again, I need to receive feedback from current users of this program. If the positive feedback outweighs the negative feedback, then Trim Down Club will be added to Contra Health Scam’s Whitelist. So if you are currently using this program or have used it before, please send me your feedback either by commenting or using my Contact page. Thank you!
Website Under Probation: TrimDownClub.com
The post Trim Down Club Scam Review: Company Responds To Negative Customer Reviews appeared first on Contra Health Scam.